9-15 February Pre-Order: Pre-Order for the sold out sizes and shades are available, your pre-order will be delivered to your doorstep on the 2nd or 4th week of March 2024.
Status of Pre-Order: An email update will be sent to you 3 days before your parcel is ready for delivery/self-pick up at Sugar Shapewear Showroom.
Instock items: Instock shapewear will be delivered to your doorstep 3-5 working days and is available for self-pick up at Sugar Shapewear Showroom during our opening hours on Wednesday & Saturdays.
EXCHANGE, RETURN AND REFUND POLICY
Once our shapewear and products have left our facility, removed from packaging, and or been tried on, we are unable to guarantee its condition for resale due to hygiene reasons. The decision to disallow size exchanges is based on our dedication to delivering products in pristine condition. Our experience has shown that items returned for exchange sometimes arrive with issues that render them unsellable, such as animal fur, sweat marks, and stretching. Ensuring the safety and satisfaction of all our customers is our utmost priority, and this policy helps us maintain the integrity of our products.