Only AirWaist Trainers, Sculpting Leggings and CurvyBras purchased from www.sugarshapewear.com are exchangeable at Sugar Shapewear HQ within 7 working days from the date of your order delivered. Items mentioned above must meet with the exchange conditions.

Prior to visiting, customers are encouraged to:

• Reach out to Sugar Shapewear via direct message (DM) on Instagram, TikTok or Facebook with your waist and hip measurements in inches and order number.
• Refer to Sugar Shapewear online guides for instructions on how to wear the product correctly.
  

Exchange Policy:

• AirWaist Trainers, Sculpting Leggings or CurvyBras purchased via www.sugarshapewear.com are exchangeable within 7 working days from the date of order delivered.
• All exchanges must be made in person at the Sugar Shapewear showroom during our operating hours to ensure accurate sizing assistance.
• Exchanges are only allowed for size changes.
• Our team will assist with sizing and fit. We will also assess whether the shapewear purchased is suitable for your body type. If the product is not suitable for your body type, the item cannot be exchanged.
  

Important

To protect all customers and ensure the highest hygiene standards, items must meet the following conditions to be eligible for exchange:

• Item must be in brand new, unworn and in re-sellable condition
• No signs of stretch, sweat, perfume, deodorant, or damage
• Original tags and packaging must be intact

Item/s that do not meet these conditions will not be accepted for exchange.

Before you visit us for an exchange,

You thought you got the wrong size, just by looking at how tiny the shapewear looks. You are scared it will tear, or you will suffocate.

No.. Don't be! We hear that all the time!
The truth is, most customers do not actually have a sizing issue, you may just be unsure on the right way to wear, or panic when you see how tiny your shapewear is.

As long as you have followed our size chart and ordered according to your body measurements (waist & hip in inches), your shapewear will fit.

Sugar Shapewear sizes are true to measurements is designed to stretch and support in all the right places.

Need help?
Send us a message on Instagram, TikTok or Facebook with:
• Your waist & hip measurements (in inches)
• Your order number

Meanwhile, please check out our online wear guides, our picture tutorials will walk you through how to put on your shapewear the right way, step by step.